Privacy Policy


Arrow Family Medicine ("we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.


By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect the following types of information when you interact with our website:


Personal Information

You may voluntarily provide information such as:


  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information submitted through contact forms
  • Membership inquiry information
  • Appointment requests
  • Any additional information you choose to provide


Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:


  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referral website
  • General geographic location
  • Cookies and similar tracking technologies


How We Use Your Information

We use your information to:


  • Respond to inquiries and requests
  • Schedule appointments or consultations
  • Process membership inquiries
  • Provide customer support
  • Improve our website and user experience
  • Communicate important practice updates
  • Send newsletters or marketing communications (only if you opt in)
  • Maintain website security
  • Comply with legal obligations


Functional Medicine and Membership Services

Arrow Family Medicine offers both traditional primary care and functional medicine through a membership-based practice. Information submitted through the website may be used to determine the most appropriate services for your needs and to communicate with you regarding membership availability and practice offerings.


Submitting information through this website does not establish a physician-patient relationship.


Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website performance.


These technologies may help us:


  • Understand visitor behavior
  • Improve website performance
  • Remember user preferences
  • Measure marketing effectiveness


You may disable cookies through your browser settings, although some website features may not function properly.


Third-Party Services

Our website may use trusted third-party providers to help operate our business, including services such as:


  • Website hosting
  • Analytics providers
  • Online scheduling tools
  • Contact forms
  • Email communication platforms
  • Payment or membership platforms (if applicable)


These providers only receive information necessary to perform their services and are expected to maintain appropriate security measures.


HIPAA Notice

Arrow Family Medicine is committed to protecting your health information.


While this website may allow you to request appointments or contact our office, please do not submit sensitive medical information through general website forms or email unless specifically instructed to do so.


If you become a patient, your Protected Health Information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices.


Email Communications

If you choose to provide your email address, we may send communications regarding:


  • Appointment confirmations
  • Membership information
  • Practice announcements
  • Educational resources
  • Newsletters (if subscribed)


You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.


Information Sharing

We do not sell your personal information.


We may share information when necessary to:


  • Provide requested services
  • Work with trusted service providers
  • Comply with legal requirements
  • Protect the rights, safety, and security of our patients, staff, or practice


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.


However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the ability to:


  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your data is used
  • Opt out of certain marketing communications


To exercise these rights, please contact us using the information below.


Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

If you believe a child has provided personal information, please contact us so we can remove it.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised Effective Date.


Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:


Arrow Family Medicine
Phone: (215) 321-3600
Fax: (215) 321-3657
Email: office@arrowfamilymedicine.com


Serving patients throughout Bucks County, Pennsylvania and Mercer County, New Jersey, including Princeton, NJ; Yardley, PA; Newtown, PA; Doylestown, PA; Washington Crossing, PA; Langhorne, PA; and surrounding communities.